Dubai’s position as a global hub drives ongoing demand for essential business services. This environment presents a strong opportunity to open a successful typing centre.
Typing centres connect Dubai’s diverse population with government digital systems, processing visas, IDs, license renewals, and legal documents. This business meets ongoing demand in a rapidly growing city.
Starting requires navigating Dubai’s licensing requirements, selecting a suitable location, and establishing efficient operations, all of which can be complex.
This guide outlines the entire process:
- The Strategic Advantage: Why a typing centre is a resilient and lucrative business model in the UAE.
- Step-by-Step Setup: From mandatory GDRFA registration and securing a Local Service Agent to finalising your commercial license.
- Operational Mastery: How to recruit certified typists, choose the perfect location, and implement marketing that attracts clients from day one.
With 25 years of experience and over 100,000 business setups in the UAE, Shuraa Business Setup has developed this guide to help you establish a compliant and profitable business.
Read on to learn how to turn this opportunity into your next business success.
Key Benefits of Opening a Typing Centre in Dubai
A typing centre in Dubai is a high-demand, essential service that benefits from the city’s unique business environment.
1. Recession-Resistant & Essential Service Demand
Typing centres offer essential services for new residents, employees, business visitors, and companies, including government transactions such as visas, IDs, licenses, and attestations. This ensures a steady customer base that is less affected by economic changes.
2. Recurring Revenue Streams
Clients return for renewals, amendments, and new applications. Developing a portfolio of corporate clients through PRO services ensures consistent monthly revenue.
3. Low Operational Overhead with High-Value Services
Overhead costs are lower than in retail or F&B, with certified staff and a strategic location as primary assets. Standardised service fees for government transactions support strong profit margins.
4. Gateway to a Broader Business Services Hub
A typing centre provides an effective foundation for expanding into related high-demand services, such as PRO services, document clearing, attestation, legal translation, and corporate secretarial services. This expansion can significantly increase your average transaction value.
5. Direct Benefit from Dubai’s Growth & Policy
- Population Growth: Every new resident is a potential customer for visa and ID services.
- Business Influx: Each new company setup requires trade license processing and employee visa services, providing direct business opportunities.
- Government Digitisation: Although many processes are online, the demand for expert assistance in navigating systems such as GDRFA’s Tasheel continues to grow.
6. Strategic Positioning in the Community
A well-located centre becomes a trusted community hub, fostering long-term relationships with individuals and businesses. This leads to loyalty and valuable word-of-mouth referrals within the expatriate community.
In summary, a typing centre leverages Dubai’s administrative framework and demographic growth to establish a stable, scalable, and profitable business with clear opportunities for expansion.
Legal Requirements for Opening a Typing Centre in Dubai
The Dubai Department of Economy and Tourism (DET), specifically the Commercial Registration & Licensing Sector, is the primary authority. All typing centres must also be registered with the General Directorate of Residency and Foreigners Affairs (GDRFA).
Required Documents for Opening a Typing Centre in Dubai
To open your typing centre in Dubai, please prepare and organise the following documents:
A. Company Formation & Legal Documents
- Application Forms: DET initial application and license application forms.
- Trade Name Reservation Certificate: Issued by DET for a name that includes “Typing Centre.”
- Passport Copies: For all proposed partners or owners.
- Visa Copies: UAE residence visa copies, if applicable.
- Local Service Agent (LSA) Agreement: Notarised contract with the required UAE national partner (51% shareholder).
- Memorandum of Association (MoA): Notarised company formation document.
- Tenancy Contract: Commercial office lease registered with Ejari.
B. Personnel & Security Documents
- Typist Credentials (for each typist):
- Passport and visa copies.
- GDRFA Typist Certificate/Approval (post-exam).
- Police Good Conduct Certificate: Issued by the home country or the UAE police.
- Dubai Police No Objection Certificates (NOCs):
- One for the business activity.
- Separate NOCs for each employee and typist.
C. Premises & Technical Documents
- Ejari Certificate: Proof of tenancy contract registration with the Dubai Land Department.
- Office Layout Plan: Detailed floor plan submitted to DET.
- Technical Compliance Proof: Documentation confirming hardware and software compatibility with the GDRFA Tasheel system.
D. Government Approvals & Licenses
- DET Initial Approval Certificate.
- GDRFA Registration Application with typist details.
- Final Licenses to Obtain:
- DET Commercial License.
- GDRFA Typing Centre Registration Certificate.
Contact us today for a free, no-obligation consultation. We will help you organise your documents and secure your license approval.
8 Critical Steps to Open a Typing Centre in Dubai
Opening a typing centre requires compliance with government regulations. Adhering to each step below will help ensure a successful setup.
Begin by partnering with a UAE National who will hold a 51% ownership stake as your Local Service Agent. Prepare a notarised LSA Agreement that clearly defines roles and profit sharing. This legal requirement is mandatory.
- Submit your initial application to the Department of Economy and Tourism (DET).
- Reserve a trade name ending with “Typing Centre” or “Business Services Centre” for DET approval.
Secure a physical commercial office, as virtual offices are not permitted. Obtain an Ejari (tenancy contract) registered with Dubai Municipality. Choose a location that is easily accessible and has high foot traffic, such as near residential complexes or business districts.
- Recruit typists and ensure they pass the required GDRFA certification exam.
- Obtain Police Good Conduct Certificates and Dubai Police NOCs for all employees.
- Operation is not permitted without GDRFA-certified staff.
- Dubai Police NOC: Apply for the business activity clearance.
- GDRFA Registration: Register your centre and each certified typist with the General Directorate of Residency and Foreigners Affairs to be integrated into the “Tasheel” system.
- DET License Application: Submit all required documents (LSA agreement, MoA, Ejari, staff certificates, and approvals) to DET to obtain the Commercial License.
Expand your services beyond basic typing by offering:
- Core: Visa processing, renewal, cancellation.
- Extended: PRO services, document attestation, translation, Emirates ID assistance, and court paperwork.
- Corporate: Dedicated account management for business clients.
- Install software and hardware that comply with GDRFA standards.
- Set up a secure document management system.
- Develop standard operating procedures (SOPs) for each service to maintain accuracy and compliance.
- Claim and optimise your Google Business Profile as soon as possible.
- Utilise hyper-local marketing channels, such as community Facebook groups and local directories.
- Network with business consultants, freelancers, and small businesses to generate B2B referrals.
Final Note: This is a compliance-intensive business. Partnering with experts such as Shuraa Business Setup can streamline the process from securing your LSA to completing GDRFA registration, ensuring a smooth and error-free launch.
Costs of Opening a Typing Centre in Dubai
The cost of obtaining a typing centre license in Dubai varies. The initial trade license fee typically ranges from AED 10,000 to AED 18,000. Total setup costs, including rent, technology, and approvals, can reach AED 50,000 to AED 150,000 or more, depending on location and services offered. Major expenses include the DET license, office rent (Ejari), government approvals (such as GDRFA), smart portal access (Amer, Tasheel), and equipment.
Key Cost Factors
- Trade License: Primary expense from DET, approximately AED 10,000 to AED 18,000.
- Location: Mainland locations are generally more expensive than free zones.
- Office Space: Rent and Ejari contribute significant annual costs, typically AED 20,000 to AED 50,000 or more.
- Government Approvals: Special approvals from GDRFA and MOHRE, along with related fees.
- Technology: Costs for smart portal access (Amer, Tasheel) and software fees.
- Staff: Salaries for experienced typists and PROs.
Breakdown of Costs (Estimates)
- Trade License: AED 10,000 – AED 18,000
- Office Rent & Ejari: AED 20,000 – AED 50,000 (Annual)
- Govt Fees/Approvals: AED 5,000 – AED 8,000+
- Software/Portals: AED 5,000 – AED 10,000
- Equipment/Setup: AED 10,000 – AED 30,000
- Initial Setup Total: AED 50,000 to AED 150,000 or more, depending on specific requirements.
- Annual Renewal Costs: Typically, AED 6,000 to AED 15,000 or more for renewals (DET and related fees).
Typing Centre License Cost in Sharjah
Opening a typing centre in Sharjah involves several costs. These include initial trade license fees, which may range from AED 1,000 to AED 5,000 for a basic license; a mandatory AED 6,000 fee for ICP Smart Services (AED 1,000 subscription and AED 5,000 deposit); and operational expenses such as office rent, setup, and staff salaries.
Costs vary depending on location (mainland or free zone, such as SHAMS) and the services provided. For precise figures, consult the Sharjah Economic Development Department (SEDD) or a qualified service provider.
Note: All costs are reference only.
Pro Tip: Consult a business setup expert, such as Shuraa, for accurate and up-to-date cost estimates tailored to your business plan and preferred location.
Staffing and Operational Strategies for a Dubai Typing Centre
1. Strategic Recruitment & Team Assembly
Prioritise hiring GDRFA-certified typists to meet legal requirements. In addition to certification, seek candidates with the following qualifications:
- Technical Proficiency: Candidates should demonstrate speed, accuracy, and expertise in using government portals such as Tasheel, Dubai Police, and RTA.
- Cultural and Linguistic Agility: Fluency in Arabic and English is essential. Proficiency in additional languages such as Urdu, Hindi, Tagalog, or Russian is highly valued to serve Dubai’s diverse population.
- Customer Service Skills: Select individuals who demonstrate patience, clear communication, and professionalism when handling sensitive documents and assisting clients.
2. Continuous, Government-Focused Training
Initial GDRFA certification is only the beginning. Establish a recurring training program that includes the following areas:
- Procedure Updates: Conduct weekly briefings on changes to visa regulations, government fees, and document requirements.
- Soft Skills: Provide training in managing challenging customer interactions, cross-cultural communication, and setting client expectations.
- Advanced Services: Offer training for processing specialised transactions such as court attestations, license renewals, and PRO services to expand service offerings.
3. Rigorous Operational Protocols
Standardise all client interactions to maintain efficiency and ensure compliance.
- Document Checklists: Develop clear, step-by-step checklists for each service type, such as new visas, renewals, and cancellations, to minimise errors.
- Digital File Management: Implement a secure and organised system to track client documents and monitor transaction statuses.
- Double-Verification Protocol: Require all applications to be reviewed by a second typist before submission to prevent errors.
4. Exceptional, Culturally-Tuned Customer Service
In a trust-based service environment, customer experience is the primary differentiator.
- Clarity and Transparency: Offer clear price lists and explain all steps and fees to clients in advance.
- Proactive Communication: Use SMS or WhatsApp to update clients on application status, reducing incoming inquiries.
- Premium Service for Corporations: Provide dedicated account managers and offer pickup and delivery services for business clients, including PRO services.
5. Digital Presence & Local Marketing
- Google Business Profile (GBP): Fully optimise your profile with services, operating hours, photos, and active review management. This is the primary source for local lead generation.
- Hyper-Local SEO and Content: Target keywords such as “Typing Centre near Deira,” “Visa Renewal Dubai,” and “GDRFA Services.” Develop straightforward blog guides, for example, “Step-by-Step Guide to Renewing a Residence Visa.”
- Targeted Social Media: Use Facebook and Instagram for targeted advertisements in specific residential and commercial areas, and to highlight client testimonials.
6. Strategic Networking & Partnerships
- B2B Focus: Network with small business owners, startup hubs, and freelancers who require regular PRO or typing support. Offer tailored corporate packages.
- Complementary Partnerships: Establish referral agreements with neighbouring businesses such as travel agencies, courier services, and printing shops.
- Community Integration: Sponsor local events or provide free informational workshops to build brand trust.
7. Competitive Positioning: Beyond Price
While competitive pricing is important, focus on delivering value rather than competing solely on cost.
- Service Guarantee: Emphasise accuracy, speed, and a seamless service experience.
- Extended Hours: Consider operating beyond standard government hours, such as evenings or weekends, to better accommodate clients.
- Loyalty Programs: Introduce discounts or priority services for returning customers.
Start Your Typing Centre Venture with Confidence
Starting a typing centre in Dubai involves more than launching a business. It requires integration into the city’s dynamic ecosystem and becoming a key service provider for its diverse community. By understanding regulations, choosing a strategic location, and delivering exceptional, reliable service, your venture will be well-positioned for success.
In this competitive market, your success will depend on attention to detail, a customer-centric approach, and the ability to adapt to Dubai’s rapidly changing environment.
Consider seeking expert guidance throughout this process.
Establishing a typing centre requires careful attention to legal, governmental, and operational procedures. Working with experienced professionals can simplify and streamline this process.
With over 25 years of experience and more than 100,000 successful business setups across the UAE, we have the local expertise to guide your typing centre from concept to grand opening and beyond.
We look forward to supporting your venture.
Shuraa Business Setup is ready to provide clarity on licensing, costs, and every critical step.
- Call: +971 44081900
- WhatsApp: +971 507775554
- Email: info@shuraa.com
Contact us today for a comprehensive consultation and take your first step toward success in Dubai.
Frequently Asked Questions (FAQs)
1. What is the main license required to open a typing centre in Dubai?
To operate legally, you must obtain a Commercial License from the Dubai Department of Economy and Tourism (DET) and register with the General Directorate of Residency and Foreigners Affairs (GDRFA). GDRFA registration authorises you to process official visa and residency transactions.
2. Do I need a UAE partner to open a typing centre?
Yes, this is mandatory. The typing centre must be established as a local company with a UAE National serving as the Local Service Agent (LSA), holding at least 51% of the shares. A notarised legal agreement is required for this partnership.
3. What are the requirements for typists in a Dubai typing centre?
All typists must be certified by the GDRFA, pass a specialised exam, obtain a Police Good Conduct Certificate, and secure individual No Objection Certificates (NOCs) from Dubai Police. The owner or manager is often required to be certified as well.
4. How much does it cost to set up a typing centre in Dubai?
Setup costs typically range from AED 50,000 to AED 150,000 or more. This includes licensing fees, office rent (Ejari), security deposits, GDRFA system setup, salaries for certified staff, and initial marketing. A detailed business plan is essential for accurate budgeting.
5. Can a typing centre operate from a home or virtual office?
No. Dubai authorities require a physical commercial office in an approved location. A registered tenancy contract (Ejari) is mandatory for licensing. Virtual offices and home setups are not permitted.
6. What other services can a typing centre offer?
In addition to document typing, many centres offer PRO (Public Relations Officer) services, document attestation and legalisation, translation, Emirates ID registration, and corporate license renewal. Diversifying services can significantly increase revenue.
7. How long does it take to get a typing centre license in Dubai?
With all documents prepared, the process usually takes 4 to 8 weeks. The timeline depends on the speed of approvals from DET, GDRFA, and Dubai Police, as well as staff certification. Engaging a professional business setup consultant can help streamline the process.
Disclaimer: This information is for general guidance only. Licensing rules are subject to change. We strongly recommend consulting with the relevant authorities (DET, GDRFA) or a licensed business setup consultant for the most up-to-date and accurate advice tailored to your specific case.
